A practice that follows through.
Modulon takes care of the work around every visit, from calls and scheduling to notes, refills and claims, right inside the record system you already use.
One system for the whole front office.
Calls, booking, visit notes, coverage checks and payments, each handled end to end and written back to your record system.
Every line picks up, even when four people call at once. Modulon reads the referral, checks the insurance and books the right provider.
A request from the website is checked against your rules: who sees new patients, which days are surgery days, how many slots are left. Only openings that fit are offered.
A note drafted from the conversation in every room, in each provider's own template, waiting for their signature.
Tomorrow's patients are checked the evening before. If coverage has lapsed, the patient gets a text asking for their new card before they arrive.
Balances go out by text in the clinic's name. Each payment posts to the patient's ledger.
8:02 AM
Every line picks up, even when four people call at once. Modulon reads the referral, checks the insurance and books the right provider.
9:12 AM
A request from the website is checked against your rules: who sees new patients, which days are surgery days, how many slots are left. Only openings that fit are offered.
11:05 AM
A note drafted from the conversation in every room, in each provider's own template, waiting for their signature.
4:00 PM
Tomorrow's patients are checked the evening before. If coverage has lapsed, the patient gets a text asking for their new card before they arrive.
6:41 PM
Balances go out by text in the clinic's name. Each payment posts to the patient's ledger.
It works inside the systems you already run.
Your records stay where they are, and your staff keep the screens they know.
Your practice sets the rules Modulon follows.
You decide what Modulon may book, when it may text and what goes to a clinician. Every action is logged with the rule behind it.
Clinic rules
Lakeside Health
- Quiet hours8 PM to 8 AM
- New patients4 per provider a day
- Lab resultsNever by text
- RefillsSent to the clinical team
- Surgical consultsDr. Nguyen only
- Texts3 per patient a week
Audit log
Recording every action
- Reminder to Marcus JohnsonQuiet hoursHeld until 8:00 AM
- Booked a surgical consultDr. Nguyen onlyAllowed
- Text a lab resultNever by textBlocked
- Lisinopril refill requestSent to the clinical teamFor your team
- Booked a new patient consult3 of 4 todayAllowed
Rules in code
Each rule is a check Modulon cannot skip, not an instruction it is asked to remember.
Clinical stays human
Nothing clinical reaches a patient without a clinician's approval.
Every action logged
What it did, when, and which rule allowed it.
A BAA before any data
We sign a business associate agreement before we handle any patient information.
Every practice starts with a 90-day pilot at one location.
Modulon drafts what it would do before it sends anything. Your team turns on each task once they have seen it work.
Plan your pilotWeeks 1-2
Connect your systems
Your record system, phones and inbox connected, and your rules written down with you.
Weeks 3-4
Review Modulon's drafts
Modulon reads real calls and messages and drafts its replies. It sends nothing.
Weeks 5-9
Turn on tasks one at a time
Each task goes live only after your team has reviewed its drafts.
- After-hours booking
- Standby offers
- Refill routing
- Insurance checks
- Balances by text
Weeks 10-13
Measure the results
We compare calls answered, openings refilled and collections with the months before.
Frequently asked questions
No. Modulon works inside the system that holds your patient records, whether you call it an EHR, an EMR or practice management software, and alongside your phones, payers and payment processor. Your records stay where they are, and your staff keep the screens they know.
Today that includes RingCentral for phones, EZDERM for the chart and schedule, Stedi for eligibility and claims, CoverMyMeds for prior authorization and Stripe for patient payments. If you run something else, tell us what it is.
No. You set who it may book, what it may say and when it must hand off, and those rules are enforced in code rather than left for the AI to remember. Every action is logged with the rule that allowed it.
Never. Results, refills and anything else clinical wait for a clinician's click before a patient sees them.
We sign a business associate agreement before we handle any patient information, and patient data is encrypted in transit and at rest. The HIPAA compliance page covers how we meet each rule.
No. We don't sell patient information, use it for marketing or use it to train general-purpose AI models.
A pilot runs 90 days at one location. We connect your systems in the first two weeks, Modulon watches and drafts for the next two without sending anything, and from the second month you turn on one task at a time.
The work that needs a person. Modulon answers, books, follows up and chases, then hands your team the calls and decisions it shouldn't make on its own.
You do. Patient payments go straight to your practice's own account.
Something else? Ask us directly.